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Customer Service
We deliberately approach Customer Service in the same way that we approach the development, manufacture, and marketing of our products. Defined by quality parameters, driven by customer expectations.
Effective March 1, 2007, Customer Service and Technical Support assistance for our products should be directed to Siemens Healthcare Diagnostics Inc. at the numbers listed below.
If you are an existing customer and have previously ordered our ELISA products from Dako, please use the contact information provided below and reference your account information. New item numbers for our products can be found on the Products page of this website.
For new customers in the United States, please click on the link below to download the New Customer Order Form (Microsoft Excel required). Once the form is complete, you may forward it using the contact information provided on the form or in the table below.
Contact information for Customers in the United States:
Siemens Healthcare Diagnostics Inc. |
Customer Service
(order and product inquiries)
Phone Number: 800-255-3232
Fax Number: 888-242-1997
Email: NorwoodCSO.med@siemens.com |
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Technical Care Center
(technical support)
Phone Number: 877-229 3711
Email: tcconcogene.med@siemens.com |
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Contact information for Customers in all other areas:
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Link to New Customer Order Form (U.S.Customers only)